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Updated 29th May 2020

During Alert Level 2 our inpatient unit is open and accepting patients based on needs assessments, as was the case prior to the spread of the virus. We have not had any cases of Covid-19 and we are taking all precautions to protect our patients and staff. 

With the recent further advice from Government, we have relaxed our policy on visitors to the inpatient unit. Please see below for our latest visitor guidelines if a loved one of yours is an inpatient.

As many people are aware, most of the care we deliver is in the community with over 200 people in our care at any time. Home visits are continuing, while we are also using technology to limit face-to-face interactions where applicable. 

Our motto and mission is “to care always” and we remain committed to this. 

Due to spread of the Covid-19 virus, there have been major disruptions to health, social, economic and community systems. New Zealand has now moved to Alert Level 2. The wellbeing, health and safety of all Nelson Tasman Hospice’s patients, their families/whānau, our staff, visitors and community remain of paramount importance to us.  

For our latest visitor guidelines please click this button. Please note that this guidance is subject to change and will be reviewed regularly.

Please be assured, our services are still available. We are just a phone call away for our patients, whanau and the wider community. We are just delivering our services in a different way than we usually do.

Key steps for you to be aware of for Alert Level 2:

• We are an essential service and will continue to support our community.
• We have a revised health screening and visitation process in place to ensure patients and staff are kept safe while we continue to provide care.
• Our clinical leaders have introduced a range of clinically led procedures as we still care for our Inpatient Unit and Community patients and their families.
• The Hospice Retail Shops are re-opened with limited hours. Please contact each shop directly for its current hours.
• All staff who have been working from home are gradually beginning to return to work at the Hospice on a phased basis.
• All scheduled fundraising, education and community events are still postponed.
• We have suspended all non-critical patient services including the Palliative Medicine Outpatient Clinic.

Nelson Tasman Hospice current closures include:

  • Palliative Medicine Outpatient Clinic
  • New Zealand King Salmon Hospice Café

For updates and more information on keeping yourself safe:

Information on where to access Covid-19 help:

  • Nelson City Council, Tasman District Council and the Nelson Tasman Civil Defence Emergency Management Group have provided a hotline for people with urgent welfare needs: 
    Nelson City Council 03 546 0200 
    Tasman District Council on 03 543 8400 
  • People with an urgent need for accommodation can call MBIE Temporary Accommodation Service on 0508 754 163
  • If you have a concern about the welfare of an older person contact Age Concern at (03) 544 7624 ext 2
  • Call or text 1737, free, any time to talk with a trained counsellor. 
  • Nelson City Council, Volunteer Nelson and Neighbourhood Support Nelson have launched Project C-19 to support organisations that provide services to vulnerable people. The website is:  
  • is a directory of hundreds of Kiwi businesses that are delivering products during the lockdown, and is updated daily. Some are regional and some nationwide. 
  • General information on New Zealand’s coronavirus pandemic response is available on the website. 
  • If you have a concern about people struggling to follow the requirements of self-isolation, email [email protected]
  • If you or someone in your bubble has symptoms of Covid-19 or has been in contact with someone who has recently been overseas, call Healthline 0800 358 5453.  
  • Locally, community-based Covid-19 testing centres are located at the old Suburban Club at 168 Tahunanui Drive, Tahunanui; Harvey Norman carpark, Vanguard St, Toi Toi, Nelson; and at Motueka Bridge Club, 32 Tudor Street, Motueka. 
  • Call the free Government helpline on 0800 779 997 (8am–1am, 7 days a week) if you’re not sure what assistance may be available or who to contact for help. 
  • Call the free Government support line 0800 22 66 57(8am – 8pm, Monday–Friday) if you have questions about business issues or essential services. 
  • For dental or veterinary emergencies, call your own dentist orvet and follow their advice. 
  • For medical problems, call your GP as usual, or 111 in an emergency. 
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